Customer Service Job Postings on Indeed in the United States

IHLIDXUSTPCUSTSERV • Economic Data from Federal Reserve Economic Data (FRED)

Latest Value

84.33

Year-over-Year Change

-0.26%

Date Range

11/6/2022 - 8/1/2025

Summary

This trend measures the number of customer service job postings on the Indeed job search platform in the United States. It provides insight into the demand for customer service professionals in the U.S. labor market.

Analysis & Context

This economic indicator provides valuable insights into current market conditions and economic trends. The data is updated regularly by the Federal Reserve and represents one of the most reliable sources for economic analysis.

Understanding this metric helps economists, policymakers, and investors make informed decisions about economic conditions and future trends. The interactive chart above allows you to explore historical patterns and identify key trends over time.

About This Dataset

The Customer Service Job Postings on Indeed in the United States index tracks the volume of customer service-related job postings on the popular job search engine Indeed. This data serves as an indicator of hiring activity and labor market conditions in the customer service sector.

Methodology

The data is collected and calculated by Indeed based on the number of job postings on their platform that are categorized as customer service roles.

Historical Context

Economists and policymakers monitor this trend to assess the health of the U.S. services sector and overall labor market conditions.

Key Facts

  • The index is based on data from the job search platform Indeed.
  • Customer service is a key component of the U.S. services sector.
  • Monitoring this trend provides insight into labor demand in the customer service industry.

FAQs

Q: What does this economic trend measure?

A: This trend measures the volume of customer service-related job postings on the Indeed job search platform in the United States.

Q: Why is this trend relevant for users or analysts?

A: This trend provides insight into the demand for customer service professionals in the U.S. labor market, which is an important indicator of the health of the services sector and overall economic conditions.

Q: How is this data collected or calculated?

A: The data is collected and calculated by Indeed based on the number of job postings on their platform that are categorized as customer service roles.

Q: How is this trend used in economic policy?

A: Economists and policymakers monitor this trend to assess the state of the U.S. services sector and make informed decisions about economic policy and interventions.

Q: Are there update delays or limitations?

A: The data is updated regularly by Indeed, but there may be some delays in reporting due to the nature of job posting data.

Related Trends

Citation

U.S. Federal Reserve, Customer Service Job Postings on Indeed in the United States (IHLIDXUSTPCUSTSERV), retrieved from FRED.